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Frequently Asked Questions

Get quick answers to common queries on our platform

What is Clipait, and what services do you offer?

Clipait is a dynamic platform specializing in crafting and delivering thumbnails  for creative creators. Our services focus on creating engaging and authentic packages to enhance your brand’s visibility and drive customer engagement.

Why should I choose you?

We aren’t forcing you however we do have a pretty amazing track record of our packages going viral for amazing creators. 

Are videos thumbnails in any other languages?
Yes! We can make thumbnails in any language you would like.
How much is your service?

We offer multiple packages & depending on the one you choose the pricing varies.

Can I customize the content of my thumbnails?
Absolutely! Clipait offers a customizable experience. We work closely with you to understand your brand identity, values, and goals, ensuring that the content aligns seamlessly with your unique messaging and objectives.
How can I get support after purchase?

After signing up, you get access to your custom dashboard where you can contact, schedule meetings with us & get your thumbnails.

How do I get started with Clipait's services?
Getting started with Clipait is simple! Sign up to create an account and choose a package that fits your needs. If you have any questions feel free to reach out to us through our email and our team will answer all your questions you have. [email protected]
What's your refund policy?

If you ask for a refund within 30 minutes of ordering, we will happily issue you a refund.

 

The reason the refund window is so small is because, we begin working on your order right away to have them delivered within 1-2 days. Once an order is created, there are no refunds. All packages created and delivered to clients are nonrefundable because there is no way for us to recoup our costs once we have created the work.

 

Even though we have a strict refund policy, we also offer unlimited revisions on every package ordered.

 

We always want to make sure our clients are happy with the end result of their order. For any questions related to refunds, email [email protected]

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